1. Acceptance of Terms
By accessing and using the Amudham Naturals website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Company Information
3. Products and Services
Amudham Naturals specializes in providing premium nutritious and natural products including:
- Natural food products and ingredients
- Organic and traditional items
- Health and wellness products
- Farm-fresh natural products
All products are subject to availability and we reserve the right to discontinue any product at any time.
4. Ordering and Payment
4.1 Order Process
- Orders can be placed through our website
- All orders are subject to acceptance and availability
- We reserve the right to refuse or cancel any order
- Order confirmation will be sent via email
4.2 Payment Terms
- Payment is processed securely through Razorpay
- We accept credit cards, debit cards, UPI, and net banking
- Payment must be completed at the time of order
- All prices are in Indian Rupees (INR) and include applicable taxes
4.3 Pricing
- All prices are subject to change without notice
- Prices displayed include GST where applicable
- Shipping charges are additional and will be calculated at checkout
- We reserve the right to correct pricing errors
5. Shipping and Delivery
5.1 Shipping Policy
- We ship across India
- Shipping charges: ₹50 for door delivery
- Delivery time: 3-7 business days (may vary based on location)
- Free shipping may be offered on orders above certain amounts
5.2 Delivery Terms
- Delivery address cannot be changed once the order is shipped
- Someone must be available to receive the delivery
- We are not responsible for delays due to unforeseen circumstances
- Risk of loss passes to you upon delivery
6. Product Quality and Safety
- All products are sourced from trusted suppliers
- We maintain FSSAI compliance for all food products
- Products are carefully packaged to maintain freshness
- Check expiry dates and storage instructions upon receipt
- Report any quality issues within 24 hours of delivery
7. Returns and Refunds
Please refer to our Cancellation/Refund Policy for detailed information about returns, exchanges, and refunds.
8. User Responsibilities
As a user of our website and services, you agree to:
- Provide accurate and complete information
- Use the website for lawful purposes only
- Not interfere with the website's functionality
- Respect intellectual property rights
- Not engage in fraudulent activities
- Keep your account information secure
9. Intellectual Property
- All content on this website is owned by Amudham Naturals
- You may not reproduce, distribute, or modify our content without permission
- Product images and descriptions are for reference only
- Trademarks and logos are protected intellectual property
10. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
11. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount paid for the specific product
- We are not responsible for delays or failures due to circumstances beyond our control
- Product information is provided "as is" without warranties
12. Force Majeure
We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Government actions or regulations
- Labor strikes or disputes
- Technical failures or internet outages
- Pandemic or health emergencies
13. Dispute Resolution
- Any disputes will be resolved through good faith negotiations
- If resolution cannot be reached, disputes will be subject to Indian law
- Courts in Cuddalore, Tamil Nadu will have exclusive jurisdiction
- You may also approach consumer forums for redressal
14. Modifications to Terms
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of our services constitutes acceptance of the modified terms.
15. Termination
We may terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these terms or is harmful to other users or our business.
16. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.
17. Contact Information
For any questions regarding these terms and conditions, please contact us:
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.