1. Information We Collect
At Amudham Naturals, we collect information you provide directly to us, such as when you:
- Create an account or make a purchase
- Subscribe to our newsletter
- Contact us through our website or customer service
- Participate in surveys or promotions
Personal Information
We may collect the following types of personal information:
- Name and contact information (email address, phone number, mailing address)
- Payment information (credit card details, billing address)
- Order history and preferences
- Communication preferences
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Send you marketing communications (with your consent)
- Improve our products and services
- Comply with legal obligations
- Prevent fraud and ensure security
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving you
- Payment Processing: We use Razorpay for payment processing. Your payment information is handled securely by Razorpay according to their privacy policy
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure payment processing through Razorpay
- Regular security assessments
- Limited access to personal information
5. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage
- Provide personalized content and advertisements
- Improve our website functionality
You can control cookies through your browser settings, but disabling cookies may affect website functionality.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal information
- Opt-out of marketing communications
- Request a copy of your personal information
- Lodge a complaint with relevant authorities
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us: