Privacy Policy

1. Introduction

Welcome to Amudham Naturals. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website amudhamnaturals.com or purchase our natural and organic food products.

2. Information We Collect

We collect personal details that you voluntarily provide to us when placing an order or connecting with us:

• Contact Information: Full name, email address, phone number.
• Shipping Information: Door number, street, area, city, state, and 6-digit Pincode.
• Transaction Data: Razorpay payment transaction IDs, order history, and billing records.

3. How We Use Your Information

Your information is strictly used for legitimate business purposes including:

• Processing, packing, and dispatching your product orders.
• Sending automated order confirmations, receipts, and shipment status tracking.
• Responding to customer support inquiries and feedback via phone or email.
• Fulfilling legal, tax (GSTIN: 33AFQPA9130C1ZV), and FSSAI regulatory compliance requirements.

4. Payment Security & Third-Party Services

Payment processing is handled securely through Razorpay Payment Gateway using 1024-bit SSL encryption. Amudham Naturals does not store or capture your credit/debit card numbers, UPI PINs, or net banking passwords on our servers.

We also utilize EmailJS to send automated order confirmation receipts to your email address upon purchase.

5. Data Protection & Security

We enforce strict technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.