Refund & Return Policy

1. Our Guarantee

At Amudham Naturals, customer satisfaction and food purity are our top priorities. Because our products are natural, unrefined food items, we take extreme care in packaging and quality inspection before dispatch.

2. Eligibility for Replacement or Refund

You are eligible for a free replacement or full refund under the following conditions:

• Damaged in Transit: Outer seal or package is torn/damaged upon delivery.
• Wrong Item Received: You received a different product or weight variant than ordered.
• Missing Items: Items listed in your order receipt are missing from the shipment.

3. How to Report an Issue (Within 48 Hours)

If your package arrives damaged or incorrect, please inform our team within 48 hours of delivery:

4. Refund Processing Timeline

Once your request is inspected and approved, refunds are processed within 5–7 business days directly back to your original payment method (UPI, Bank Account, Credit/Debit Card) via Razorpay.